Загрузка...
The loyalty effect the hidden force behind growth, profits, and lasting value
| Главный автор: | Reichheld, Frederick F. |
|---|---|
| Другие авторы: | Teal, Thomas |
| Формат: | Printed Book |
| Язык: | English |
| Опубликовано: |
Boston, Mass. :
Harvard Business School Press,
2001
|
| Предметы: |
Схожие документы
-
Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
по: Michael D. johnson Anders Gustafsson
Опубликовано: (2000) -
Researching customer satisfaction & loyalty:How to find out what people really think
по: Paul Szwarc
Опубликовано: (2005) -
Improving customer satisfaction, loyalty, and profit /
по: Johnson, Michael D .
Опубликовано: (2006) -
Effect of higher education brand images on
по: Chun-fu -
Customer relationship in general insurance industry /
по: Divya, M
Опубликовано: (2019)