ロード中...
The loyalty effect the hidden force behind growth, profits, and lasting value
| 第一著者: | Reichheld, Frederick F. |
|---|---|
| その他の著者: | Teal, Thomas |
| フォーマット: | Printed Book |
| 言語: | English |
| 出版事項: |
Boston, Mass. :
Harvard Business School Press,
2001
|
| 主題: |
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