The loyalty effect the hidden force behind growth, profits, and lasting value

Documents similaires

• Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
  par: Michael D. johnson Anders Gustafsson
  Publié: (2000)
• Researching customer satisfaction & loyalty:How to find out what people really think
  par: Paul Szwarc
  Publié: (2005)
• Improving customer satisfaction, loyalty, and profit /
  par: Johnson, Michael D .
  Publié: (2006)
• Effect of higher education brand images on
  par: Chun-fu
• Customer relationship in general insurance industry /
  par: Divya, M
  Publié: (2019)