The loyalty effect the hidden force behind growth, profits, and lasting value

ग्रंथसूची विवरण
मुख्य लेखक: Reichheld, Frederick F.
अन्य लेखक: Teal, Thomas
स्वरूप: Printed Book
भाषा:English
प्रकाशित: Boston, Mass. : Harvard Business School Press, 2001
विषय:
Customer Relations > Consumer Satisfaction > Job Satisfaction > Labor Productivitty > Loyalty > Value addition
विवरण
भौतिक वर्णन:xviii, 323 p. : ill. ; 24 cm.
आईएसबीएन:9781578516872

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