The loyalty effect the hidden force behind growth, profits, and lasting value

Manylion Llyfryddiaeth
Prif Awdur: Reichheld, Frederick F.
Awduron Eraill: Teal, Thomas
Fformat: Printed Book
Iaith:English
Cyhoeddwyd: Boston, Mass. : Harvard Business School Press, 2001
Pynciau:
Customer Relations > Consumer Satisfaction > Job Satisfaction > Labor Productivitty > Loyalty > Value addition
Disgrifiad
Disgrifiad Corfforoll:xviii, 323 p. : ill. ; 24 cm.
ISBN:9781578516872

Eitemau Tebyg