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|a Kumar.V.
|e author
|9 22965
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| 245 |
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|a Customer Relationship Management
|b A database approach
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| 300 |
|
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|a xxiv,323p
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| 653 |
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|a Customer Relationship Management
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| 700 |
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|a Reinartz,Werner J
|9 23298
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| 942 |
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|c BK
|6 _
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| 260 |
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|
|a Delhi,
|b Wiley India
|c 2006
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