Kumar.V & Reinartz,Werner J. (2006). Customer Relationship Management: A database approach. Wiley India.
Čikaški stil citiranjaKumar.V i Reinartz,Werner J. Customer Relationship Management: A Database Approach. Delhi: Wiley India, 2006.
MLA način citiranjaKumar.V i Reinartz,Werner J. Customer Relationship Management: A Database Approach. Wiley India, 2006.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.