APA-referens

Jyotsna, J. B., & Guide: Dr. James Manalel. (2012). A study on the role of direct marketing channels in promoting IRCTC tour packages and its influence on customers. School of Management Studies.

Chicago-stil citat

Jyotsna, J B., och Guide: Dr. James Manalel. A Study on the Role of Direct Marketing Channels in Promoting IRCTC Tour Packages and Its Influence on Customers. Kochi: School of Management Studies, 2012.

MLA-referens

Jyotsna, J B., och Guide: Dr. James Manalel. A Study on the Role of Direct Marketing Channels in Promoting IRCTC Tour Packages and Its Influence on Customers. School of Management Studies, 2012.