Asha C Madhu & Guide: Dr. Muhammed Aslam M K. (2012). A study on service quality analysis in IRCTC tour packages. School of Management Studies.
Citação norma ChicagoAsha C Madhu and Guide: Dr. Muhammed Aslam M K. A Study on Service Quality Analysis in IRCTC Tour Packages. Kochi: School of Management Studies, 2012.
Citação norma MLAAsha C Madhu and Guide: Dr. Muhammed Aslam M K. A Study on Service Quality Analysis in IRCTC Tour Packages. School of Management Studies, 2012.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.