APA Edition Citation

Varun Vasudean K & Guide: Dr. Sam Thomas. (2012). Improving operational excellence through customer feedback: A study at Max Retail. School of Management Studies.

Chicago Edition Citation

Varun Vasudean K and Guide: Dr. Sam Thomas. Improving Operational Excellence Through Customer Feedback: A Study at Max Retail. Kochi: School of Management Studies, 2012.

MLA Edition Citation

Varun Vasudean K and Guide: Dr. Sam Thomas. Improving Operational Excellence Through Customer Feedback: A Study at Max Retail. School of Management Studies, 2012.