Mukerjee,Kaushik. Customer relationship management: A strategic approach to marketing. PHI.
Chicago-стиль цитированияMukerjee,Kaushik. Customer Relationship Management: A Strategic Approach to Marketing. Delhi: PHI.
MLA-цитированиеMukerjee,Kaushik. Customer Relationship Management: A Strategic Approach to Marketing. PHI.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.