APA引文

Rai,Alok Kumar. (2008). Customer Relationship Management: Concepts and Cases. PHI.

Chicago Edition Citation

Rai,Alok Kumar. Customer Relationship Management: Concepts and Cases. New Delhi: PHI, 2008.

MLA引文

Rai,Alok Kumar. Customer Relationship Management: Concepts and Cases. PHI, 2008.

警告：這些引文格式不一定是100％准確.