APA-referens

Rai,Alok Kumar. (2008). Customer Relationship Management: Concepts and Cases. PHI.

Chicago-stil citat

Rai,Alok Kumar. Customer Relationship Management: Concepts and Cases. New Delhi: PHI, 2008.

MLA-referens

Rai,Alok Kumar. Customer Relationship Management: Concepts and Cases. PHI, 2008.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.