APA Citatie

Rai,Alok Kumar. (2008). Customer Relationship Management: Concepts and Cases. PHI.

Chicago Style citaat

Rai,Alok Kumar. Customer Relationship Management: Concepts and Cases. New Delhi: PHI, 2008.

MLA citatie

Rai,Alok Kumar. Customer Relationship Management: Concepts and Cases. PHI, 2008.

Let op: Deze citaties zijn niet altijd 100% accuraat.