Style de citation APA

Rai,Alok Kumar. (2008). Customer Relationship Management: Concepts and Cases. PHI.

Style de citation Chicago

Rai,Alok Kumar. Customer Relationship Management: Concepts and Cases. New Delhi: PHI, 2008.

Style de citation MLA

Rai,Alok Kumar. Customer Relationship Management: Concepts and Cases. PHI, 2008.

Attention : ces citations peuvent ne pas être correctes à 100%.