Dyfyniad APA

Rai,Alok Kumar. (2008). Customer Relationship Management: Concepts and Cases. PHI.

Dyfyniad Arddull Chicago

Rai,Alok Kumar. Customer Relationship Management: Concepts and Cases. New Delhi: PHI, 2008.

Dyfyniad MLA

Rai,Alok Kumar. Customer Relationship Management: Concepts and Cases. PHI, 2008.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.