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| LEADER |
00594nam a22001577a 4500 |
| 005 |
20151215130407.0 |
| 008 |
120105t xxu||||| |||| 00| 0 eng d |
| 100 |
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|a Arun T Ravindran
|9 22743
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| 245 |
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|a A study on call centre management and evaluation of call centre operations at Idea Cellular Ltd., Kerala
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| 300 |
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|a MBA (IB), 66p.
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| 700 |
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|a Dr. Zakkariya K.A
|9 22712
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| 710 |
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|a Idea Cellular
|9 22744
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| 942 |
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|c PR
|6 _
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| 260 |
|
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|a CUSAT
|b School of Management Studies
|c 2011
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| 999 |
|
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|c 116091
|d 116091
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| 952 |
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|0 0
|1 0
|2 ddc
|4 0
|6 _
|7 0
|9 150293
|a SMS
|b SMS
|d 2012-01-05
|p SMSP04640
|r 2012-01-05
|w 2012-01-05
|y PR
|