Berson, A., Smith, S., & Thearling, K. (2000). Building data mining applications for CRM. Tata McGraw-Hill.
Chicago-стиль цитированияBerson, Alex, Stephen Smith, and Kurt Thearling. Building Data Mining Applications for CRM. New Delhi: Tata McGraw-Hill, 2000.
MLA-цитированиеBerson, Alex, et al. Building Data Mining Applications for CRM. Tata McGraw-Hill, 2000.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.