Kesavan, R., Elanchezhian, C., & Ramnath, B. J. (2008). Total quality management. I.K International.
Chicago Edition CitationKesavan, R., C. Elanchezhian, and B.V Jaya Ramnath. Total Quality Management. New Delhi: I.K International, 2008.
MLA引文Kesavan, R., et al. Total Quality Management. I.K International, 2008.
警告:这些引文格式不一定是100%准确.