Kesavan, R., Elanchezhian, C., & Ramnath, B. J. (2008). Total quality management. I.K International.
Chicago Edition CitationKesavan, R., C. Elanchezhian, i B.V Jaya Ramnath. Total Quality Management. New Delhi: I.K International, 2008.
Cita MLAKesavan, R., et al. Total Quality Management. I.K International, 2008.
Atenció: Aquestes cites poden no estar 100% correctes.