Cita APA

Kesavan, R., Elanchezhian, C., & Ramnath, B. J. (2008). Total quality management. I.K International.

Citación estilo Chicago

Kesavan, R., C. Elanchezhian, and B.V Jaya Ramnath. Total Quality Management. New Delhi: I.K International, 2008.

Cita MLA

Kesavan, R., et al. Total Quality Management. I.K International, 2008.