Allen, D. R. (2010). Analysis of customer satisfaction data. New Age.
Chicago Edition CitationAllen, Derek R. Analysis of Customer Satisfaction Data. New Delhi: New Age, 2010.
ציטוט MLAAllen, Derek R. Analysis of Customer Satisfaction Data. New Age, 2010.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.