Measuring Customer Satisfaction and Loyalty

Benzer Materyaller

• Improving customer satisfaction, loyalty, and profit /
  Yazar:: Johnson, Michael D .
  Baskı/Yayın Bilgisi: (2006)
• Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
  Yazar:: Michael D Johnson, ve diğerleri
  Baskı/Yayın Bilgisi: (2006)
• Measuring and managing customer satisfaction going for the gold
  Yazar:: Kessler, Sheila
  Baskı/Yayın Bilgisi: (1996)
• Measuring and managing customer satisfaction going for the gold
  Yazar:: Kessler, Sheila
  Baskı/Yayın Bilgisi: (1996)
• The little book of big customer satisfaction measurement /
  Yazar:: Rao, Ajit
  Baskı/Yayın Bilgisi: (2012)