Measuring Customer Satisfaction and Loyalty

Gelijkaardige items

• Improving customer satisfaction, loyalty, and profit /
  door: Johnson, Michael D .
  Gepubliceerd in: (2006)
• Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
  door: Michael D Johnson, et al.
  Gepubliceerd in: (2006)
• Measuring and managing customer satisfaction going for the gold
  door: Kessler, Sheila
  Gepubliceerd in: (1996)
• Measuring and managing customer satisfaction going for the gold
  door: Kessler, Sheila
  Gepubliceerd in: (1996)
• The little book of big customer satisfaction measurement /
  door: Rao, Ajit
  Gepubliceerd in: (2012)