Measuring Customer Satisfaction and Loyalty

Lignende værker

• Improving customer satisfaction, loyalty, and profit /
  af: Johnson, Michael D .
  Udgivet: (2006)
• Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
  af: Michael D Johnson, et al.
  Udgivet: (2006)
• Measuring and managing customer satisfaction going for the gold
  af: Kessler, Sheila
  Udgivet: (1996)
• Measuring and managing customer satisfaction going for the gold
  af: Kessler, Sheila
  Udgivet: (1996)
• The little book of big customer satisfaction measurement /
  af: Rao, Ajit
  Udgivet: (2012)