Measuring Customer Satisfaction and Loyalty

Eitemau Tebyg

• Improving customer satisfaction, loyalty, and profit /
  gan: Johnson, Michael D .
  Cyhoeddwyd: (2006)
• Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
  gan: Michael D Johnson, et al.
  Cyhoeddwyd: (2006)
• Measuring and managing customer satisfaction going for the gold
  gan: Kessler, Sheila
  Cyhoeddwyd: (1996)
• Measuring and managing customer satisfaction going for the gold
  gan: Kessler, Sheila
  Cyhoeddwyd: (1996)
• The little book of big customer satisfaction measurement /
  gan: Rao, Ajit
  Cyhoeddwyd: (2012)