Measuring Customer Satisfaction and Loyalty

Ítems similars

• Improving customer satisfaction, loyalty, and profit /
  per: Johnson, Michael D .
  Publicat: (2006)
• Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
  per: Michael D Johnson, et al.
  Publicat: (2006)
• Measuring and managing customer satisfaction going for the gold
  per: Kessler, Sheila
  Publicat: (1996)
• Measuring and managing customer satisfaction going for the gold
  per: Kessler, Sheila
  Publicat: (1996)
• The little book of big customer satisfaction measurement /
  per: Rao, Ajit
  Publicat: (2012)