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Design and operation of customer service systems

Sonraí Bibleagrafaíochta
Príomhúdar:	Bender, Paul S.
Formáid:	Printed Book
Teanga:	English
Foilsithe:	New York AMACOM 1976
Ábhair:	Customer service > Customer relations

Míreanna Comhchosúla

Customer driven services management /
le: Bakachandran , S .
Foilsithe: (2004)

Service design for business : a practical guide to optimizing the customer experience /
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How to turn Customer Service into Customer Sales
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Customer service in co-operative banks /
le: Dileep, A. S.
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Customer service training 101 : quick and easy techniques that get great results /
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le: Lucas, Robert W
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le: Timm, Paul R.
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Customer- driven services management
le: Balachandran, S
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le: S.B.Nageswara Rao
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Providing exceptional customer service /
le: Rowson, Pauline .
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Organisational schizophrenia: Impact on customer service quality
le: Gopal K Gureja
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Customer service secrets /
le: Economy Peter
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Hidden power of your customers four keys of growing your business through existing customers
le: Carroll, Becky
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Customer service operations : the complete guide
le: Blanding, Warren
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Customer service excellence: trends and strategies /
le: Nageswara Rao S B
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CRM model design for customer services in bank
le: Dinesh D Bhakkad

Customer service: a practical approach/
le: Harris, Elaine K.
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Effective customer service: ten steps for technical professions/
le: Goetsch, David L.
Foilsithe: (2004)

Customer service career success through customer loyalty
le: Timm, Paul R.
Foilsithe: (2008)

Superior customer value strategies for winning and retaining customers
le: Weinstein, Art
Foilsithe: (2012)

Customer-driven services management/
le: Balachandran, S
Foilsithe: (1999)

Customer service: empowerment and entrapment
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Guide to customer service skills for the help desk professional /
le: Knapp, Donna .
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Customer service nightmares: 100 tales of the worst experiences possible /
le: Friedman, Nancy .
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Building great customer experiences
le: Ivens, John; Author, et al.
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Customer relationship mangement/
le: Peelen, Ed
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Building customer loyalty /
le: Linton, Ian .
Foilsithe: (1999)

Customer relationship management /
le: Mukesh Chaturvedi
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Customer Service In Retailing
le: Anil Mishra Ruchi Gupta
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Great customer service for small business: may i help you? /
le: Mercer, Jillian .
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Complete idiot`s guide to great customer service
le: Karr,Ron
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Customer relationship management not a distant
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Customer relationship mangement: concepts and application/
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Customer relationship mangement: concepts and cases/
le: Rai, Alok Kumar
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Superstar customer service : it's all about C.A.R.E.
le: Conlow, Rick
Foilsithe: (2011)

Customer relationship mangement essentials/
le: Gosney, John W.
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Creating customer focused organizations /
le: Dickinson, Brian .
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Exploiting CRM: connecting with customers /
le: Molineum, Patrick .
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Successful service operations management
le: Metters, Richard
Foilsithe: (2003)