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Design and operation of customer service systems

Xehetasun bibliografikoak
Egile nagusia:	Bender, Paul S.
Formatua:	Printed Book
Hizkuntza:	English
Argitaratua:	New York AMACOM 1976
Gaiak:	Customer service > Customer relations

Antzeko izenburuak

Customer driven services management /
nork: Bakachandran , S .
Argitaratua: (2004)

Service design for business : a practical guide to optimizing the customer experience /
nork: Reason, Ben
Argitaratua: (2016)

How to turn Customer Service into Customer Sales
nork: Bernand Katz
Argitaratua: (2000)

Building customer loyalty
nork: Linton, Ian; Author
Argitaratua: (1999)

Customer service in co-operative banks /
nork: Dileep, A. S.
Argitaratua: (2010)

Customer service training 101 : quick and easy techniques that get great results /
nork: Evenson, Renee
Argitaratua: (2005)

Customer service building successful skills for the twenty - first century
nork: Lucas, Robert W
Argitaratua: (2012)

Seven power strategies for building customer loyalty /
nork: Timm, Paul R.
Argitaratua: (2001)

Customer- driven services management
nork: Balachandran, S
Argitaratua: (1999)

Customer service excellence:Trends and Strategies
nork: S.B.Nageswara Rao
Argitaratua: (2004)

Providing exceptional customer service /
nork: Rowson, Pauline .
Argitaratua: (2005)

Organisational schizophrenia: Impact on customer service quality
nork: Gopal K Gureja
Argitaratua: (2013)

Customer service secrets /
nork: Economy Peter
Argitaratua: (2004)

Hidden power of your customers four keys of growing your business through existing customers
nork: Carroll, Becky
Argitaratua: (2011)

Customer service operations : the complete guide
nork: Blanding, Warren
Argitaratua: (1991)

Customer service excellence: trends and strategies /
nork: Nageswara Rao S B
Argitaratua: (2004)

CRM model design for customer services in bank
nork: Dinesh D Bhakkad

Customer service: a practical approach/
nork: Harris, Elaine K.
Argitaratua: (2013)

Effective customer service: ten steps for technical professions/
nork: Goetsch, David L.
Argitaratua: (2004)

Customer service career success through customer loyalty
nork: Timm, Paul R.
Argitaratua: (2008)

Superior customer value strategies for winning and retaining customers
nork: Weinstein, Art
Argitaratua: (2012)

Customer-driven services management/
nork: Balachandran, S
Argitaratua: (1999)

Customer service: empowerment and entrapment
Argitaratua: (2001)

Guide to customer service skills for the help desk professional /
nork: Knapp, Donna .
Argitaratua: (2002)

Customer service nightmares: 100 tales of the worst experiences possible /
nork: Friedman, Nancy .
Argitaratua: (2004)

Building great customer experiences
nork: Ivens, John; Author, et al.
Argitaratua: (2005)

Customer relationship mangement/
nork: Peelen, Ed
Argitaratua: (2009)

Building customer loyalty /
nork: Linton, Ian .
Argitaratua: (1999)

Customer relationship management /
nork: Mukesh Chaturvedi
Argitaratua: (2010)

Customer Service In Retailing
nork: Anil Mishra Ruchi Gupta
Argitaratua: (2009)

Great customer service for small business: may i help you? /
nork: Mercer, Jillian .
Argitaratua: (2005)

Complete idiot`s guide to great customer service
nork: Karr,Ron
Argitaratua: (1998)

Customer relationship management not a distant
nork: Binsu Chandran

Customer relationship mangement: concepts and application/
nork: Kumar,Alok
Argitaratua: (2012)

Customer relationship mangement: concepts and cases/
nork: Rai, Alok Kumar
Argitaratua: (2013)

Superstar customer service : it's all about C.A.R.E.
nork: Conlow, Rick
Argitaratua: (2011)

Customer relationship mangement essentials/
nork: Gosney, John W.
Argitaratua: (2000)

Creating customer focused organizations /
nork: Dickinson, Brian .
Argitaratua: (2003)

Exploiting CRM: connecting with customers /
nork: Molineum, Patrick .
Argitaratua: (2002)

Successful service operations management
nork: Metters, Richard
Argitaratua: (2003)