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Design and operation of customer service systems

Bibliografiske detaljer
Hovedforfatter:	Bender, Paul S.
Format:	Printed Book
Sprog:	English
Udgivet:	New York AMACOM 1976
Fag:	Customer service > Customer relations

Lignende værker

Customer driven services management /
af: Bakachandran , S .
Udgivet: (2004)

Service design for business : a practical guide to optimizing the customer experience /
af: Reason, Ben
Udgivet: (2016)

How to turn Customer Service into Customer Sales
af: Bernand Katz
Udgivet: (2000)

Building customer loyalty
af: Linton, Ian; Author
Udgivet: (1999)

Customer service in co-operative banks /
af: Dileep, A. S.
Udgivet: (2010)

Customer service training 101 : quick and easy techniques that get great results /
af: Evenson, Renee
Udgivet: (2005)

Customer service building successful skills for the twenty - first century
af: Lucas, Robert W
Udgivet: (2012)

Seven power strategies for building customer loyalty /
af: Timm, Paul R.
Udgivet: (2001)

Customer- driven services management
af: Balachandran, S
Udgivet: (1999)

Customer service excellence:Trends and Strategies
af: S.B.Nageswara Rao
Udgivet: (2004)

Providing exceptional customer service /
af: Rowson, Pauline .
Udgivet: (2005)

Organisational schizophrenia: Impact on customer service quality
af: Gopal K Gureja
Udgivet: (2013)

Customer service secrets /
af: Economy Peter
Udgivet: (2004)

Hidden power of your customers four keys of growing your business through existing customers
af: Carroll, Becky
Udgivet: (2011)

Customer service operations : the complete guide
af: Blanding, Warren
Udgivet: (1991)

Customer service excellence: trends and strategies /
af: Nageswara Rao S B
Udgivet: (2004)

CRM model design for customer services in bank
af: Dinesh D Bhakkad

Customer service: a practical approach/
af: Harris, Elaine K.
Udgivet: (2013)

Effective customer service: ten steps for technical professions/
af: Goetsch, David L.
Udgivet: (2004)

Customer service career success through customer loyalty
af: Timm, Paul R.
Udgivet: (2008)

Superior customer value strategies for winning and retaining customers
af: Weinstein, Art
Udgivet: (2012)

Customer-driven services management/
af: Balachandran, S
Udgivet: (1999)

Customer service: empowerment and entrapment
Udgivet: (2001)

Guide to customer service skills for the help desk professional /
af: Knapp, Donna .
Udgivet: (2002)

Customer service nightmares: 100 tales of the worst experiences possible /
af: Friedman, Nancy .
Udgivet: (2004)

Building great customer experiences
af: Ivens, John; Author, et al.
Udgivet: (2005)

Customer relationship mangement/
af: Peelen, Ed
Udgivet: (2009)

Building customer loyalty /
af: Linton, Ian .
Udgivet: (1999)

Customer relationship management /
af: Mukesh Chaturvedi
Udgivet: (2010)

Customer Service In Retailing
af: Anil Mishra Ruchi Gupta
Udgivet: (2009)

Great customer service for small business: may i help you? /
af: Mercer, Jillian .
Udgivet: (2005)

Complete idiot`s guide to great customer service
af: Karr,Ron
Udgivet: (1998)

Customer relationship management not a distant
af: Binsu Chandran

Customer relationship mangement: concepts and application/
af: Kumar,Alok
Udgivet: (2012)

Customer relationship mangement: concepts and cases/
af: Rai, Alok Kumar
Udgivet: (2013)

Superstar customer service : it's all about C.A.R.E.
af: Conlow, Rick
Udgivet: (2011)

Customer relationship mangement essentials/
af: Gosney, John W.
Udgivet: (2000)

Creating customer focused organizations /
af: Dickinson, Brian .
Udgivet: (2003)

Exploiting CRM: connecting with customers /
af: Molineum, Patrick .
Udgivet: (2002)

Successful service operations management
af: Metters, Richard
Udgivet: (2003)