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Design and operation of customer service systems

Manylion Llyfryddiaeth
Prif Awdur:	Bender, Paul S.
Fformat:	Printed Book
Iaith:	English
Cyhoeddwyd:	New York AMACOM 1976
Pynciau:	Customer service > Customer relations

Eitemau Tebyg

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How to turn Customer Service into Customer Sales
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gan: Dileep, A. S.
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Customer service training 101 : quick and easy techniques that get great results /
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gan: Lucas, Robert W
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gan: Timm, Paul R.
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gan: Balachandran, S
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gan: S.B.Nageswara Rao
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Providing exceptional customer service /
gan: Rowson, Pauline .
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Organisational schizophrenia: Impact on customer service quality
gan: Gopal K Gureja
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Customer service secrets /
gan: Economy Peter
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Hidden power of your customers four keys of growing your business through existing customers
gan: Carroll, Becky
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Customer service operations : the complete guide
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Customer service excellence: trends and strategies /
gan: Nageswara Rao S B
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CRM model design for customer services in bank
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Effective customer service: ten steps for technical professions/
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Customer service career success through customer loyalty
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Superior customer value strategies for winning and retaining customers
gan: Weinstein, Art
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Customer-driven services management/
gan: Balachandran, S
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Customer service: empowerment and entrapment
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Guide to customer service skills for the help desk professional /
gan: Knapp, Donna .
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Customer service nightmares: 100 tales of the worst experiences possible /
gan: Friedman, Nancy .
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Building great customer experiences
gan: Ivens, John; Author, et al.
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Customer relationship mangement/
gan: Peelen, Ed
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Building customer loyalty /
gan: Linton, Ian .
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Customer relationship management /
gan: Mukesh Chaturvedi
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Customer Service In Retailing
gan: Anil Mishra Ruchi Gupta
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Great customer service for small business: may i help you? /
gan: Mercer, Jillian .
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Complete idiot`s guide to great customer service
gan: Karr,Ron
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Customer relationship management not a distant
gan: Binsu Chandran

Customer relationship mangement: concepts and application/
gan: Kumar,Alok
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Customer relationship mangement: concepts and cases/
gan: Rai, Alok Kumar
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Superstar customer service : it's all about C.A.R.E.
gan: Conlow, Rick
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Customer relationship mangement essentials/
gan: Gosney, John W.
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Creating customer focused organizations /
gan: Dickinson, Brian .
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Exploiting CRM: connecting with customers /
gan: Molineum, Patrick .
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Successful service operations management
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