Carregant...

Codi QR

Design and operation of customer service systems

Dades bibliogràfiques
Autor principal:	Bender, Paul S.
Format:	Printed Book
Idioma:	English
Publicat:	New York AMACOM 1976
Matèries:	Customer service > Customer relations

Ítems similars

Customer driven services management /
per: Bakachandran , S .
Publicat: (2004)

Service design for business : a practical guide to optimizing the customer experience /
per: Reason, Ben
Publicat: (2016)

How to turn Customer Service into Customer Sales
per: Bernand Katz
Publicat: (2000)

Building customer loyalty
per: Linton, Ian; Author
Publicat: (1999)

Customer service in co-operative banks /
per: Dileep, A. S.
Publicat: (2010)

Customer service training 101 : quick and easy techniques that get great results /
per: Evenson, Renee
Publicat: (2005)

Customer service building successful skills for the twenty - first century
per: Lucas, Robert W
Publicat: (2012)

Seven power strategies for building customer loyalty /
per: Timm, Paul R.
Publicat: (2001)

Customer- driven services management
per: Balachandran, S
Publicat: (1999)

Customer service excellence:Trends and Strategies
per: S.B.Nageswara Rao
Publicat: (2004)

Providing exceptional customer service /
per: Rowson, Pauline .
Publicat: (2005)

Organisational schizophrenia: Impact on customer service quality
per: Gopal K Gureja
Publicat: (2013)

Customer service secrets /
per: Economy Peter
Publicat: (2004)

Hidden power of your customers four keys of growing your business through existing customers
per: Carroll, Becky
Publicat: (2011)

Customer service operations : the complete guide
per: Blanding, Warren
Publicat: (1991)

Customer service excellence: trends and strategies /
per: Nageswara Rao S B
Publicat: (2004)

CRM model design for customer services in bank
per: Dinesh D Bhakkad

Customer service: a practical approach/
per: Harris, Elaine K.
Publicat: (2013)

Effective customer service: ten steps for technical professions/
per: Goetsch, David L.
Publicat: (2004)

Customer service career success through customer loyalty
per: Timm, Paul R.
Publicat: (2008)

Superior customer value strategies for winning and retaining customers
per: Weinstein, Art
Publicat: (2012)

Customer-driven services management/
per: Balachandran, S
Publicat: (1999)

Customer service: empowerment and entrapment
Publicat: (2001)

Guide to customer service skills for the help desk professional /
per: Knapp, Donna .
Publicat: (2002)

Customer service nightmares: 100 tales of the worst experiences possible /
per: Friedman, Nancy .
Publicat: (2004)

Building great customer experiences
per: Ivens, John; Author, et al.
Publicat: (2005)

Customer relationship mangement/
per: Peelen, Ed
Publicat: (2009)

Building customer loyalty /
per: Linton, Ian .
Publicat: (1999)

Customer relationship management /
per: Mukesh Chaturvedi
Publicat: (2010)

Customer Service In Retailing
per: Anil Mishra Ruchi Gupta
Publicat: (2009)

Great customer service for small business: may i help you? /
per: Mercer, Jillian .
Publicat: (2005)

Complete idiot`s guide to great customer service
per: Karr,Ron
Publicat: (1998)

Customer relationship management not a distant
per: Binsu Chandran

Customer relationship mangement: concepts and application/
per: Kumar,Alok
Publicat: (2012)

Customer relationship mangement: concepts and cases/
per: Rai, Alok Kumar
Publicat: (2013)

Superstar customer service : it's all about C.A.R.E.
per: Conlow, Rick
Publicat: (2011)

Customer relationship mangement essentials/
per: Gosney, John W.
Publicat: (2000)

Creating customer focused organizations /
per: Dickinson, Brian .
Publicat: (2003)

Exploiting CRM: connecting with customers /
per: Molineum, Patrick .
Publicat: (2002)

Successful service operations management
per: Metters, Richard
Publicat: (2003)