Johson, W. ,. (1995). Encyclopaedia of total Quality Management: Total quality In marketing. Vanity (St Jude Press).
Chicago Style citaatJohson, William ,C. Encyclopaedia of Total Quality Management: Total Quality In Marketing. New Delhi: Vanity (St Jude Press), 1995.
MLA citatieJohson, William ,C. Encyclopaedia of Total Quality Management: Total Quality In Marketing. Vanity (St Jude Press), 1995.
Let op: Deze citaties zijn niet altijd 100% accuraat.