Johson, W. ,. (1995). Encyclopaedia of total Quality Management: Total quality In marketing. Vanity (St Jude Press).
シカゴスタイル引用形Johson, William ,C. Encyclopaedia of Total Quality Management: Total Quality In Marketing. New Delhi: Vanity (St Jude Press), 1995.
MLA引用形式Johson, William ,C. Encyclopaedia of Total Quality Management: Total Quality In Marketing. Vanity (St Jude Press), 1995.
警告: この引用は必ずしも正確ではありません.