APA način citiranja

Johson, W. ,. (1995). Encyclopaedia of total Quality Management: Total quality In marketing. Vanity (St Jude Press).

Čikaški stil citiranja

Johson, William ,C. Encyclopaedia of Total Quality Management: Total Quality In Marketing. New Delhi: Vanity (St Jude Press), 1995.

MLA način citiranja

Johson, William ,C. Encyclopaedia of Total Quality Management: Total Quality In Marketing. Vanity (St Jude Press), 1995.