Johson, W. ,. (1995). Encyclopaedia of total Quality Management: Total quality In marketing. Vanity (St Jude Press).
Chicago ZitierstilJohson, William ,C. Encyclopaedia of Total Quality Management: Total Quality In Marketing. New Delhi: Vanity (St Jude Press), 1995.
MLA ZitierstilJohson, William ,C. Encyclopaedia of Total Quality Management: Total Quality In Marketing. Vanity (St Jude Press), 1995.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.