Petrick, J. (1995). Encyclopaedia of total Quality Management: Total quality managing human resources. New Delhi.
Čikaški stil citiranjaPetrick, J.A. Encyclopaedia of Total Quality Management: Total Quality Managing Human Resources. Vanity(St Jude Press): New Delhi, 1995.
MLA način citiranjaPetrick, J.A. Encyclopaedia of Total Quality Management: Total Quality Managing Human Resources. New Delhi, 1995.
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