Jose, J. V. (2007). Ensuring service excellemces through quality. School of Management Studies.
Chicago Edition CitationJose, J Valooram. Ensuring Service Excellemces Through Quality. Kochi: School of Management Studies, 2007.
MLA Edition CitationJose, J Valooram. Ensuring Service Excellemces Through Quality. School of Management Studies, 2007.
Warning: These citations may not always be 100% accurate.