Citação norma APA

Mohanraj, K. (2006). A study of customer satisfaction of BSNL Mobile Phone Services. School of Management Studies.

Citação norma Chicago

Mohanraj, K.R. A Study of Customer Satisfaction of BSNL Mobile Phone Services. Kochi: School of Management Studies, 2006.

Citação norma MLA

Mohanraj, K.R. A Study of Customer Satisfaction of BSNL Mobile Phone Services. School of Management Studies, 2006.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.