Mohanraj, K. (2006). A study of customer satisfaction of BSNL Mobile Phone Services. School of Management Studies.
Čikaški stil citiranjaMohanraj, K.R. A Study of Customer Satisfaction of BSNL Mobile Phone Services. Kochi: School of Management Studies, 2006.
MLA način citiranjaMohanraj, K.R. A Study of Customer Satisfaction of BSNL Mobile Phone Services. School of Management Studies, 2006.
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