APA引文

Garber, P. (2007). 25 reproducible activities for customer service excellence. H.R.D.

Chicago Edition Citation

Garber, Peter.R. 25 Reproducible Activities for Customer Service Excellence. Amherst: H.R.D, 2007.

MLA引文

Garber, Peter.R. 25 Reproducible Activities for Customer Service Excellence. H.R.D, 2007.

警告：這些引文格式不一定是100％准確.