Garber, P. (2007). 25 reproducible activities for customer service excellence. H.R.D.
Chicago-stil citatGarber, Peter.R. 25 Reproducible Activities for Customer Service Excellence. Amherst: H.R.D, 2007.
MLA-referensGarber, Peter.R. 25 Reproducible Activities for Customer Service Excellence. H.R.D, 2007.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.