Garber, P. (2007). 25 reproducible activities for customer service excellence. H.R.D.
シカゴスタイル引用形Garber, Peter.R. 25 Reproducible Activities for Customer Service Excellence. Amherst: H.R.D, 2007.
MLA引用形式Garber, Peter.R. 25 Reproducible Activities for Customer Service Excellence. H.R.D, 2007.
警告: この引用は必ずしも正確ではありません.