APA aipamena

Garber, P. (2007). 25 reproducible activities for customer service excellence. H.R.D.

Chicago Style aipamena

Garber, Peter.R. 25 Reproducible Activities for Customer Service Excellence. Amherst: H.R.D, 2007.

MLA aipamena

Garber, Peter.R. 25 Reproducible Activities for Customer Service Excellence. H.R.D, 2007.

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