Cita APA

Garber, P. (2005). 25 Reproducible activities for customer service excellence. H.R.D.

Chicago Edition Citation

Garber, Peter.R. 25 Reproducible Activities for Customer Service Excellence. Amherst: H.R.D, 2005.

Cita MLA

Garber, Peter.R. 25 Reproducible Activities for Customer Service Excellence. H.R.D, 2005.