Creating Customer Delight

Antzeko izenburuak

• Creating customer delight: the how and why of CRM /
  nork: Seth, Rakesh .
  Argitaratua: (1999)
• Creating Customer Delight : How and why of CRM
  nork: Kiriti, Seth
  Argitaratua: (2005)
• Delighting your customers
  nork: Nash, Susan
  Argitaratua: (2003)
• Customer satisfaction delight : the success manthra of the 21st century /
  nork: Dastoor, B. N.
  Argitaratua: (2008)
• Trigonometric delights /
  nork: Maor, Eli
  Argitaratua: (2000)