एपीए उद्धरण

Balachandran, S. (2004). Customer-Driven Services Management. Response.

शिकागो स्टाइल उद्धरण

Balachandran, S. Customer-Driven Services Management. Response, 2004.

एमएलए उद्धरण

Balachandran, S. Customer-Driven Services Management. Response, 2004.