Balachandran, S. (2004). Customer-Driven Services Management. Response.
Chicago Edition CitationBalachandran, S. Customer-Driven Services Management. Response, 2004.
ציטוט MLABalachandran, S. Customer-Driven Services Management. Response, 2004.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.