Gitlow Howard S., Oppenheim Alan J., Oppenheim Rosa, & Levine David M. (2009). Quality management/3e (3rd ed.). TMH.
Chicago Edition CitationGitlow Howard S., Oppenheim Alan J., Oppenheim Rosa, and Levine David M. Quality Management/3e. 3rd ed. New Delhi: TMH, 2009.
MLA Edition CitationGitlow Howard S., et al. Quality Management/3e. 3rd ed. TMH, 2009.
Warning: These citations may not always be 100% accurate.