Lanean...
Overpromise and overdeliver the secrets of unshakable customer loyality
| Egile nagusia: | |
|---|---|
| Formatua: | Printed Book |
| Hizkuntza: | English |
| Argitaratua: |
New Delhi
Penguin
2005
|
| LEADER | 00519nam a22001457a 4500 | ||
|---|---|---|---|
| 005 | 20151215130042.0 | ||
| 008 | 100228t xxu||||| |||| 00| 0 eng d | ||
| 082 | |a 658.812 |b BAR | ||
| 100 | |a Barrera, Rick |9 16855 | ||
| 245 | |a Overpromise and overdeliver |b the secrets of unshakable customer loyality | ||
| 260 | |a New Delhi |b Penguin |c 2005 | ||
| 300 | |a x, 226p. | ||
| 942 | |c BK |6 _ | ||
| 999 | |c 111378 |d 111378 | ||
| 952 | |0 0 |1 0 |2 ddc |4 0 |6 658812_BAR |7 0 |9 144035 |a SMS |b SMS |c GEN |d 2010-02-28 |g 0.00 |o 658.812 BAR |p SMS022846 |r 2010-02-28 |w 2010-02-28 |y BK | ||